Privacy Policy

Effective date: 1 July 2026  ·  Company: Wings Transfer  ·  SIRET 843 913 260  ·  Paris, France

This Privacy Policy explains how Wings Transfer collects, uses, stores, and protects your personal data. It applies to all data collected via our website (www.wingstransfer.fr), booking forms, email, and telephone communications.

1. Data Controller

CompanyWings Transfer (Wingstransfer®)
SIRET843 913 260
AddressParis, France
Emailinfo@wingstransfer.fr
Phone+33 6 52 53 15 76 / +33 6 65 32 28 95
Websitewww.wingstransfer.fr

2. What Data We Collect

2.1 Data You Provide Directly

When you make a booking or contact us, we collect:

  • Full name
  • Email address
  • Telephone number
  • Pickup and drop-off addresses
  • Flight number (where provided)
  • Number of passengers and luggage details
  • Payment information (processed securely — card details are never stored by Wings Transfer)
  • Any special requirements or preferences communicated to us

2.2 Data Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring website
  • Device type (desktop, mobile, tablet)

This data is collected via cookies and analytics tools (see Section 7 — Cookies).

2.3 Data from Third Parties

  • Google Maps / Google Places: address data when you use our booking form address search
  • Payment processors: transaction confirmation (not full card data)
  • Review platforms (TripAdvisor, Google): publicly submitted reviews

3. How We Use Your Data

Purpose Legal basis (GDPR Art. 6) Retention
Processing and fulfilling your bookingPerformance of a contract (Art. 6.1.b)5 years
Sending booking confirmation and updatesPerformance of a contract (Art. 6.1.b)5 years
Providing customer supportLegitimate interest (Art. 6.1.f)3 years
Sending promotional emails (with consent)Consent (Art. 6.1.a)Until withdrawn
Improving our website and servicesLegitimate interest (Art. 6.1.f)2 years
Complying with French accounting and tax lawLegal obligation (Art. 6.1.c)10 years
Fraud prevention and securityLegitimate interest (Art. 6.1.f)5 years

4. Who We Share Your Data With

Wings Transfer does not sell your personal data. We share data only with:

  • Our drivers: name, pickup/drop-off address, and flight number to complete your transfer
  • Payment processors: for secure payment handling, subject to their own privacy policies
  • Google (Maps/Places API): address lookup during booking, governed by Google's Privacy Policy
  • IT and hosting providers: for website operation and data storage, bound by data processing agreements
  • Legal and regulatory authorities: where required by French or EU law

All third parties who process your data on our behalf are bound by contractual data processing agreements and may not use your data for any other purpose.

5. International Transfers

Your data is primarily stored and processed within the European Economic Area (EEA). Where data is transferred outside the EEA, Wings Transfer ensures appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

6. Your Rights Under GDPR

As a resident of the EU or EEA, you have the following rights regarding your personal data:

  • Right of access — Request a copy of the personal data we hold about you
  • Right to rectification — Request correction of inaccurate or incomplete data
  • Right to erasure — Request deletion of your data where no legal obligation requires us to retain it
  • Right to restriction — Request that we limit how we use your data
  • Right to data portability — Receive your data in a structured, machine-readable format
  • Right to object — Object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent — Withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at info@wingstransfer.fr. We will respond within 30 days.

You also have the right to lodge a complaint with the French data protection authority:
CNIL (Commission Nationale de l'Informatique et des Libertés)
3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr

7. Cookies

7.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us understand how visitors use the site and improve your experience.

7.2 Cookies We Use

Type Purpose Provider Consent Duration
Essential Session management, security, booking form state Wings Transfer Not required Session
Analytics Understand how visitors use the site Google Analytics Required 2 years
Maps Address autocomplete in booking form Google Maps Required Session
Marketing Retargeting and ad performance (if enabled) Google Ads Required 90 days

You can control and manage cookies through your browser settings. Disabling non-essential cookies will not affect your ability to make a booking.

8. Data Security

Wings Transfer implements appropriate technical and organisational measures to protect your personal data, including:

  • HTTPS encryption on all web pages
  • Secure payment processing via PCI-DSS compliant payment providers
  • Restricted access to personal data on a need-to-know basis
  • Regular security reviews of our systems

No method of transmission over the internet is 100% secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data about a child under 16, please contact us at info@wingstransfer.fr and we will delete it promptly.

10. Links to Other Websites

Our website may contain links to third-party websites (e.g. TripAdvisor, Google Maps). Wings Transfer is not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal data.

11. Changes to This Privacy Policy

Wings Transfer may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on our website with a revised effective date. We encourage you to review this page periodically.

12. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact:

Wings Transfer — Data Privacy
Email: info@wingstransfer.fr
Phone: +33 6 52 53 15 76
Website: www.wingstransfer.fr

Last updated: 1 July 2026 · Wings Transfer · SIRET 843 913 260 · Paris, France

Your Rights & Data Requests

Under the GDPR, you have the right to access, correct, export, or request deletion of your personal data that we hold. To exercise any of these rights, contact us at privacy@wingstransfer.fr. We will respond within one month, as required by law.

Note that some data (for example, completed booking records containing payment amounts) may need to be retained for a period even after a deletion request, where required by French accounting law. Where full deletion isn't possible, we will anonymize personal details instead.